Capital District Times

The Albany Stratton VA Medical Center, subsidiary 528GX in Troy, New York scheduled 1,000 pending appointments during the period ending January 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 972 had a wait time of 30 days or less (97.2%) and 28 appointments (2.8%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
528A8	Albany	38,458	35,538	2,920
528GT	Glens Falls	3,444	3,366	78
528GV	Plattsburgh	2,249	2,219	30
528GZ	Kingston	2,153	2,123	30
528GW	Schenectady	1,842	1,790	52
528GY	Clifton Park	1,695	1,658	37
528G6	Fonda	1,247	1,209	38
528G7	Catskill	1,199	1,162	37
528GX	Troy	1,000	972	28
528G3	Bainbridge	751	714	37
528QK	Saranac Lake	649	642	7
528G2	Westport	555	545	10

Source: U.S. Veteran's Administration